Monday, August 23, 2010

Yardi Software Voyager Training Tips: Remote Training by Phone

 http://www.lupinepartners.com/yardi-training - Yardi software training tips for Voyager implementation from David Wolfe, President of Lupine Partners, explains why it does not make sense for trainees to attend training by phone for your Yardi Voyager real estate property management software implementation.

In order to get more people trained, does it make sense for some of the trainees to listen in by phone?

This does not work. Period.  The people on the phone will be checking email and working on their regular job tasks.  No training will have occurred.  You are better off not having them attend by phone at all.  If they attend the training by phone, in their mind they will have been trained.  There may be a check box marked off by their name, but they will not actually have the required software knowledge.   Resist the temptation to save money on training.  If you want to cut corners, do so elsewhere.  Invest as much money as you can here – have more sessions, not less.  Have smaller classes, not bigger.  Be smart about this, always keeping in mind that a failed implementation is much more costly than a few extra training classes.



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